Operations Analysis

SMA has worked with both start-ups and established brands in all areas of operations. Each company and each project is unique so here are some examples of projects we have completed in the recent past.

• Evaluation of menu and menu positioning for a bakery café concept wanting to reposition itself in the market
• Refinement of store layouts and equipment solutions for labor efficiency and optimal customer service in the quick service segment
• Development and implementation of a customized POS solution to assist a start-up business with unique data collection requirements
• Development of operations and training manuals for both company-owned and franchised restaurant locations for a quick service concept
• Development and implementation of a training program for franchisees and licensees of a quick service concept
• Development of operating standards and procedures for a quick service concept
• Development and implementation of a purchasing, inventory management, and food cost control program in the quick service segment
• Development of a P&L based management system in the quick service segment